Hello, I’m Matt Tracey. If you’re feeling stuck, or have a problem with your computer or devices I can help…
I can help with setting up your broadband, network and wi-fi. Setting up of iPhones, iPads and Android devices. Installation and upgrades of computers, printers, peripheral devices and software. Virus, malware and obsolete software removal. Training, problem-solving and out of hours service, all at very reasonable prices!
It costs you nothing to find out if I can help, call me on 07833 323 992 (or any of the numbers on my area map below) and I’ll happily give you some advice for free.
Computer Support Customer Update 2022…
First of all I would like to thank my customers who have supported my business throughout the recent difficult times. Without you supporting me, I could not have supported you.
However, as you are all aware, we are now facing additional troubles with increased Gas, Electricity and Fuel prices.
It is with great regret that I have to announce that as of the beginning of April 2022, I will be increasing my pricing due to the additional cost of living, fuel and energy. I am also taking this opportunity to split my pricing into a two tier system.
- Tier 1 – Remote access. This will be the cheapest level of support using the Secure Zoho facility. It will charged at £45.00 for the first hour, and then £22.50 for every subsequent half hour. This will be on a per session basis. Remote control sessions can only be offered for problems involving computers that have a working internet connection. I cannot take control of printers, setup printers, iPads or other external devices remotely as Zoho does not support this.
- Tier 2 – Home Visit. This level of support will be charged at £48.00 for the first Hour and then £24.00 for every subsequent half hour. This also will be on a per visit basis. This level of support will include all previous support options.
Please rest assured during these continued difficult and uncertain times, that I will always do my best to accommodate your IT needs.
I am at your service so please contact me on any of my normal numbers:
- 07833 323992 (Mobile)
- 01489 662012 (Hedge End Area)
- 01962 360017 (Winchester Area)
- 02380 012017 (Southampton Area)
- 01329 690417 (Fareham/Stubbington Area)
- 02393 990085 (Gosport/Portsmouth Area)
If unfortunately you find I am unavailable (e.g. with another customer) you will be diverted to my wife (Alison Tracey). She will where possible either take a message, or contact me to ring you back. If she is unavailable please leave a voice-mail/message or by all means contact me via my website https://www.for-matt.com
I will get back to you as soon as possible.
With over 2500 & 99.5% satisfied customers since I established my business in 2003, I would like to thank you for your valued support.
With your help, I look forward to sustaining my business through these unprecedented times so that I can continue to develop, grow and keep you – my customer – satisfied.
I will endeavour to keep you updated on the support packages I am able to offer.
Thank you for your continued custom and support.
Matthew Tracey
